Qualify an inbound lead in one call

A form fill or voicemail transcript comes in. Ask the service type, the urgency, and whether it's in your service area, all in one call. Hot leads ring a phone; the rest go to a nurture sequence.

const { answers } = await jev({
  state: leadText,
  questions: {
    service: { type: "choice", instructions: "Which service is this lead asking for?",
      criteria: { plumbing: "Pipes, drains, water heaters", hvac: "Heating or cooling",
                  electrical: "Wiring, panels, outlets", other: "None of these" } },
    urgency: { type: "score", instructions: "How urgent is the job? 2 = someday, 10 = emergency today",
      min: 2, max: 10 },
    in_area: { type: "noul", instructions: "Is the job location inside Riverside or San Diego County?" },
  },
});

if (answers.in_area.noul > 0.7 && answers.urgency.score >= 8) callNow(lead);
else addToNurture(lead, answers.service.choice);

answers = system_one(state=lead_text, questions={
    "service": {"type": "choice", "instructions": "Which service is this lead asking for?",
                "criteria": {"plumbing": "Pipes, drains, water heaters", "hvac": "Heating or cooling",
                             "electrical": "Wiring, panels, outlets", "other": "None of these"}},
    "urgency": {"type": "score", "instructions": "How urgent is the job? 2 = someday, 10 = emergency today",
                "min": 2, "max": 10},
    "in_area": {"type": "noul", "instructions": "Is the job location inside Riverside or San Diego County?"},
})
if answers["in_area"]["noul"] > 0.7 and answers["urgency"]["score"] >= 8:
    call_now(lead)

Notes

• Choice with an explicit “other” option catches leads you don't serve.
• Laya handles this well once fine-tuned on a few hundred of your own past leads, and the data stays on your server.